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5 things every business should know about communications

The influence of change has no greater impact on today’s business leaders than that of the CIO and his IT teams. As innovation’s trajectory grows unabated, it has become impossible to see over the...

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Building Digital Capabilities: Transforming IS/IT into a Business Enabler

A year ago I accepted a challenge to establish a new team in my IS/IT organization dedicated to defining and improving ALE business outcomes.  This team became known as Outcome Labs Engineering (OLE)*...

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Own It @ Partner Day 2016, Dubai!

Own It @ Partner Day 2016, Dubai!Just over a year ago, our company – ALE, operating under the brand Alcatel-Lucent Enterprise – became an independent business with a split from Alcatel-Lucent, now...

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Turning big data on its head

No one would be surprised to hear that business and IT teams are talking about big data:How to support access to the granular details that comes from big data and how to use it to influence buying...

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A Connected Digital Guest Experience in 4 steps

Where does your guest’s experience start? Online? On the phone? At the hotel door? A surprising number of travelers prefer to purchase or reserve hotel guest services via a mobile device instead of...

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Demythologizing Cisco Part III: Cisco is the Only “Safe” Choice Redux

This is part 3 of series titled "Demythologizing Cisco"I can’t remember the first time that I heard the term FUD, which stands for Fear, Uncertainty, and Doubt, but the strength of its impact has...

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How to prepare your hotel operations for mobile guests in 4 steps

Mobile guests are changing the experience game in hospitality. And continuous engagement can help you stay unique in a tough market. Let’s see some examples of how other hotels organized their...

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Implications Of New IT Models

The dot-com crash brought about a lot of changes, including new ways of thinking about business technology. One innovative idea was to break up IT assets into modular chunks that could be delivered as...

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IT Overhaul: Successfully managing a carve-out

“CIOs often do one or two significant transformation programs a quarter and you are doing 30 in 18 months! “ This conversation with my contacts at Forrester woke me up. I realized, then, what my teams...

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Network Transformations - 2016 Trends

Transformational.  That’s is the word I would use to describe current business technology trends. Big Data, the Internet of Things, the cloud - digital everything is transforming our lives, both...

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The cure for traditional infrastructure

Are you suffering from traditional IT infrastructure? It's a funny question, admittedly, but some of you are no doubt violently nodding your heads in agreement.After all, who hasn't suffered at the...

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4 ways to optimize your hotel network and minimize your costs

We’ve talked a lot about guest expectations in terms of wireless and BYOD and the important benefits of embracing mobile operations, but how do you manage the various network access points securely and...

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SPB: Farewell to Spanning Tree?

Shortest-path-bridging is increasingly expanding its reach beyond the data center and is providing network administrators a new alternative for service separation, while at the same time reducing or...

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Infrastructure Under Attack

Today's network infrastructures are under attack. No, we're not talking about the very real problem of bad guys trying to hack into corporate systems; rather, we're referring to the variety of new...

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Are you being held hostage by your network?

If you answered “no,” then maybe you haven’t really thought about it. Why would I make such a bold statement? After all, I’m telling you that you are tightly restricted by the very infrastructure that...

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IoT: Riding on a Road Near You

We have known for a century, thanks to Einstein, that “matter” is energy (or at least can be converted to energy, and vice versa).  A lesser known extension of his work that incorporates quantum...

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How secure are your network switches?

Anyone with even a little familiarity with IT knows that data security is a big deal, and with good reason. The cost of recovering from a data breach is large when one considers possible regulatory...

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How much does your School board really know about Cyber threats?

The STEM misdirect and the rise of the Cyber Infrastructure in K-12.In today’s mobile learning environment, success is not solely based on the technology and how innovative educators and institutions...

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Be penny wise and never pound foolish again!

As I pointed out in my last blog, businesses are looking at and moving to “as-a-service” models so that they are no longer being held hostage by their network. This concept of pay-per-use is quickly...

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How Universities need TOP CHEFs as well as top CIOs to meet the demands of...

Budget cuts, tuition up, resources tightened...How can a university cope with IoT & rising expectations with all these “chopped” ingredients?I am a self-professed foodie and like to watch cooking...

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